White Cloud Trading Company Ltd Luxury wool bedding

NZ Wool Pillows
Pillows - Premium pure 100% New Zealand wool pillows.

Pillows - Aromatherapy Range of wool aromatherapy pillows:

- 100% hypoallergenic lambswool aromatherapy pillow combined with aromatherapy scents with removable/renewable herbal sachets.

- Lavender & Manuka, Relaxation, Wellbeing and Romance pillows.

Luxury Duvets
Natural Wool Duvets, Natural Wool Products, Wool Duvet

We have four varieties of hypoallergenic 100% pure natural New Zealand Wool duvets:

- Tekapo (200 gsm Summer) wool duvets.

- Wanaka (300 gsm Spring & Autumn) wool duvets.

- Queenstown (450 gsm Autumn & Winter) wool duvets.

- Arrowtown (200 gsm and 300 gsm) combination all year round wool duvets.

Christmas Promotion get 20% off all Superking size duvets and SuperKing size Queenstown Underblankets now

Underblankets
Wool Underblankets - 100% pure natural hypoallergenic New Zealand Wool:

- Queenstown - (420 gsm) wool underlay - reversible merino fleece backed with 100% cotton.

Magnet Therapy
MagniWool Magnet Therapy pure wool Underblankets

MagniWool Magnet Wool Underblankets / Underlays made from natural hypoallergenic wool to enhance the natural benefits of pure wool with magnetic healing powers for increased wellbeing and drug free pain relief. Promotes the body’s natural healing process and improves blood flow.

Baby Rugs, Fleeces
Luxury wool Baby Rugs made from 100% pure NZ hypoallergenic wool fleece backed with gingham pattern linen/cotton. Machine washable @ 30 C.

Cat & Dog Beds
100% hypoallergenic luxury wool fleece Pet Bedding backed with 100% cotton/linen. Machine Washable @ 30 C.

Peter Reed bed linen

These luxury 100% pure egyptian cotton duvet covers and pillowcases are the epitome of classic style and quality

Gift Wrapping

NZ Wool Pillows
Pillows - Premium pure 100% New Zealand wool pillows.

Pillows - Aromatherapy Range of wool aromatherapy pillows:

- 100% hypoallergenic lambswool aromatherapy pillow combined with aromatherapy scents with removable/renewable herbal sachets.

- Lavender & Manuka, Relaxation, Wellbeing and Romance pillows.

Luxury Duvets
Natural Wool Duvets, Natural Wool Products, Wool Duvet

We have four varieties of hypoallergenic 100% pure natural New Zealand Wool duvets:

- Tekapo (200 gsm Summer) wool duvets.

- Wanaka (300 gsm Spring & Autumn) wool duvets.

- Queenstown (450 gsm Autumn & Winter) wool duvets.

- Arrowtown (200 gsm and 300 gsm) combination all year round wool duvets.

Christmas Promotion get 20% off all Superking size duvets and SuperKing size Queenstown Underblankets now

Underblankets
Wool Underblankets - 100% pure natural hypoallergenic New Zealand Wool:

- Queenstown - (420 gsm) wool underlay - reversible merino fleece backed with 100% cotton.

Magnet Therapy
MagniWool Magnet Therapy pure wool Underblankets

Baby Rugs, Fleeces
Luxury wool Baby Rugs made from 100% pure NZ hypoallergenic wool fleece backed with gingham pattern linen/cotton. Machine washable @ 30 C.

Cat & Dog Beds
100% hypoallergenic luxury wool fleece Pet Bedding backed with 100% cotton/linen. Machine Washable @ 30 C.

Peter Reed bed linen

These luxury 100% pure egyptian cotton duvet covers and pillowcases are the epitome of classic style and quality

Gift Wrapping

White Cloud Trading Co. Ltd - Terms and Conditions
White Cloud Trading Company Ltd hope you are delighted with your products, and would like you to enjoy shopping with us. To that end; if you have any queries or suggestions please don't hesitate to let us know by using any of the contact methods on the 'Contact Us' page. Every effort has been made to ensure photography, descriptions and details are accurate at the time of publishing, however the manufacturer's product specifications may change and we will try our utmost to maintain the accuracy of the information we provide. Please read the following terms and conditions carefully as they contain important information about your order.

Making a purchase
Making a purchase could not be easier. Just browse our shop and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'checkout', and you will be asked for a few details that we need to be able to complete the order. Alternatively, we would be delighted to talk to you about your order if you would prefer to contact us over the telephone. Please visit the 'Contact Us' page for details.

We accept credit card payment for the following credit and debit cards; Mastercard, VISA, Switch, Maestro, Delta, Electron and Solo. Cheques may be accepted, but will need 3 working days to clear before despatch can be made. Please make payable to 'White Cloud Trading Company Ltd'. We currently only supply UK customers, and all prices quoted include both VAT at 17.5% and delivery. We reserve the right to change prices if the rate of VAT or delivery changes, and to make sure prices are clearly shown. Customers shopping from outside the United Kingdom are requested to contact us on +44 (0)1989 721010 or email us via our 'Contact Us' page. Our VAT registration number is GB 866 3005 27.

We do not charge for any item until we are processing your order ready for shipping, including backordered items. If you do not wish to give your credit card details over the internet, please call using the telephone number listed on the 'Contact Us' page instead. We do not recommend you email your credit card details.

When we receive your order we will send you a confirmation email. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we despatch your order. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

Shipping And Handling
We use ParcelForce 48hr delivery for most items in mainland UK - we reserve the right to change shipping methods without prior notice.

Cancelling your order
If you would like to cancel your order, you may do so by contacting customer services via the details given on the 'Contact Us' page. Cancellations can only be accepted by notifying us either by telephone, or in writing, at any time before despatch and up to 7 working days after your delivery. Cancellations made during this period will be reimbursed in full provided you have notified us of your intention to cancel as outlined above, and in the event goods have already been delivered to you, that they are returned in accordance with our returns policy.

Delivery and returns
We endeavour to process your order within 24 hours, and deliver items within 2 working days of despatch to mainland UK. Delivery charges are included in the price. A confirmation email will be sent upon shipment.

If you are not completely satisfied with any item you buy from us, please contact customer services via the details given on the 'Contact Us' page. We will provide clear instructions for the return of the goods for refund or exchange. Return postage costs are not pre-paid and are your responsibility. The costs will be reimbursed by us only in the case of damaged, faulty or incorrectly supplied goods, or if cancellation has been made in accordance with the instructions above for cancelling your order. You must return the goods, together with their packaging, in the same condition as supplied to you. This does not affect your statutory rights as a consumer.

Back ordered items
In the event your item is not in stock, we will back-order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

Privacy policy
We want you to be reassured that shopping with us is safe when you order through our website. Sensitive details that you give to us like your name, address and credit card numbers, are transferred over the internet using THAWTE Secure Socket Layer (SSL) technology to ensure the safety of your information.

Security
White Cloud Trading Company Ltd owns, controls or licenses the intellectual property rights in this website. All material featured and information provided on this website, whether text or images, are protected by copyright, trademark, or license. You may download, electronically copy or print any of the contents on condition that you are using them for personal and not for commercial purposes, and no right, interest or title transfers to you as a result. Use for any other purpose is strictly prohibited without prior written consent from White Cloud Trading Company Ltd.

You access this website entirely at your own risk. We do not represent or warrant that the material contained herein, any of the functions of the website and the server will operate without interruption or delay or will be error-free, free of any defects, viruses or bugs or compatible with any other software or material. You must not transmit through, or to, our website any material which is defamatory, distressing, harmful, obscene, pornographic, threatening or material that might infringe upon the rights of others (including intellectual property rights, rights of confidentiality, or rights of privacy) or material that does not comply with all relevant laws.

We shall not be liable for any indirect, or consequential loss of any nature, including damage to hardware or software, loss of data, damage or loss of business, loss of profits, or any other direct or consequential losses arising out of or in connection with your use of the website (including without limitation, any such loss arising out of or in connection with any order placed on the website, whether or not accepted by us). You agree to indemnify us, our agents and officers, directors and employees, immediately on demand, against all claims, liability, damages, costs and expenses, including legal fees, arising out of any breach of these Terms and Conditions by you. We may terminate your use of the website immediately if we consider such breach to have been made.

Although we are committed to protecting your information provided over the internet, and use advanced security measures, we cannot absolutely guarantee the security of your information nor be responsible for any loss, misuse or alteration, as is the case with all computer networks linked to the internet.

The White Cloud Trading Company Ltd website is controlled and operated in the UK. These Terms and Conditions, and all matters connected with any order you place on our website, are governed by English law.

Privacy Policy
White Cloud Trading Company Ltd do not disclose buyer's information to third parties (other than when order details are processed as part of the order fulfilment). Where you have indicated you are happy to receive the occasional marketing communication from us, but no longer wish to do so, please contact customer services via the details given on the 'Contact Us' page. We hold information in compliance with the Data Protection Act 1998. Cookies are used on this site to keep track of the contents of your shopping cart. You can turn off cookies within your web browser, but if you do so, you will be unable to place orders or benefit from any of the other features we may use in the future that use cookies.

Returns Policy
If you are not completely satisfied with any item you buy from us, please contact customer services via the details given on the 'Contact Us' page. We will provide clear instructions for the return of the goods for refund or exchange. Return postage costs are not pre-paid and are your responsibility. The costs will be reimbursed by us only in the case of damaged, faulty or incorrectly supplied goods, or if cancellation has been made in accordance with the instructions above for cancelling your order. You must return the goods, together with their packaging, in the same condition as supplied to you. This does not affect your statutory rights as a consumer.

Last updated 24/07/06